Support

Something broke, or something should exist? Both are welcome.

The fastest way

Post on the RoninSoft Discord. Bug reports go in #bug-reports, ideas in #suggestions. Each post is mirrored into the dev's issue tracker and you'll get a reply in the thread when it's looked at and when it's fixed.

Email

support@roninsoft.io. Replies come from a human, usually within a few days.

What helps in a bug report

• In the game, open Settings → Copy diagnostics and paste the result. It carries the build number, your device and the end of the game's log.
• What happened, what you expected, and how to make it happen again if you can.
• A screenshot or screen recording, if the problem is something you can see.

Common questions

Will updates keep my progress?

Yes. Installing a newer build over the old one keeps your company, town and unlocks.

The game won't install on Android.

If you are installing a test build outside Google Play, Android asks once to allow installs from your browser. Allow it for that one install. If it still fails, tell us your phone model and Android version.

Does the game need internet?

No. It doesn't even ask for the permission. See the privacy policy.